{"id":2331,"date":"2018-10-13T22:15:25","date_gmt":"2018-10-13T22:15:25","guid":{"rendered":"http:\/\/zoevoip.com\/cm\/?page_id=2331"},"modified":"2026-02-12T23:23:19","modified_gmt":"2026-02-12T23:23:19","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/zoevoip.com\/cm\/privacy-policy-2\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p><b>ZoeVoip.com Privacy Policy<\/b><b><br \/>\n<\/b><b>Effective Date:<\/b><span style=\"font-weight: 400;\"> 02\/13\/2026<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This Privacy Policy describes how ZoeVoip.com (\"ZoeVoip,\" \"we,\" \"us,\" or \"our\") collects, uses, discloses, and protects information when you visit our website, use our services, or communicate with us (collectively, the \"Services\").<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By using the Services, you agree to the collection and use of information as described in this Privacy Policy.<\/span><\/p>\n<h2><b>1) Information We Collect<\/b><\/h2>\n<h3><b>A. Information you provide<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">We may collect the following information when you contact us, sign up, purchase services, or use our Services:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Name<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Company name (if applicable)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email address<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Billing address and service address<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Phone number (including mobile number)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Account credentials (if you create an account)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Payment information (processed securely by third-party payment processors; we do not store full card numbers)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Support messages and communications you send to us<\/span><\/li>\n<\/ul>\n<h3><b>B. Information collected automatically<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">When you use our website or Services, we may automatically collect:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">IP address<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Device identifiers and browser type<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Log data and access times<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Website pages viewed and actions taken<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cookies and similar tracking technologies (see Section 6)<\/span><\/li>\n<\/ul>\n<h3><b>C. VoIP and service usage data<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If you use our telecom or VoIP services, we may collect service usage data needed to provide and support the Services (for example, call-related metadata, routing information, and service quality diagnostics). We use this information for operations, billing, troubleshooting, fraud prevention, and legal compliance.<\/span><\/p>\n<h2><b>2) How We Use Information<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We use information we collect to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Provide, operate, and maintain the Services<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Create and manage accounts<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Process payments and invoices<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Provide customer support and respond to inquiries<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Send service-related communications (including notices about changes, outages, or security)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Prevent fraud, abuse, and unauthorized access<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Improve our website, products, and user experience<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Comply with legal obligations and enforce our terms and policies<\/span><\/li>\n<\/ul>\n<h2><b>3) SMS\/Text Messaging Privacy and Consent<\/b><\/h2>\n<h3><b>A. SMS consent and how it is obtained<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If you provide a mobile phone number and <\/span><b>opt in<\/b><span style=\"font-weight: 400;\"> to receive text messages from ZoeVoip, you consent to receive SMS messages at that number. SMS consent may be obtained when you:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Submit a form that includes an SMS consent checkbox or similar opt-in language<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Request SMS updates or support and confirm you want texts<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Otherwise provide explicit permission to receive SMS messages<\/span><\/li>\n<\/ul>\n<p><b>SMS consent is not a condition of purchase.<\/b><\/p>\n<h3><b>B. Types of SMS messages you may receive (SMS use cases)<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If you opt in, we may send SMS messages including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Account notifications and service updates<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Appointment, installation, or scheduling coordination<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Support responses and troubleshooting updates<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Billing reminders and payment-related notices<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Security alerts<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Promotional or marketing messages (only where permitted by law and based on your consent\/preferences)<\/span><\/li>\n<\/ul>\n<p><b>Message frequency may vary.<\/b><\/p>\n<h3><b>C. Opt-out instructions<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">You can opt out at any time by replying <\/span><b>STOP<\/b><span style=\"font-weight: 400;\"> to any text message you receive from us. After you opt out, you may receive one final message confirming your opt-out.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For help, reply <\/span><b>HELP<\/b><span style=\"font-weight: 400;\"> or contact us at <\/span><b>(305) 507-8000<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>D. Message and data rates<\/b><\/h3>\n<p><b>Message and data rates may apply<\/b><span style=\"font-weight: 400;\"> depending on your mobile carrier plan.<\/span><\/p>\n<h2><b>4) Mobile Information Sharing Statement<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We take mobile privacy seriously.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We <\/span><b>do not sell<\/b><span style=\"font-weight: 400;\"> your phone number.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We <\/span><b>do not share<\/b><span style=\"font-weight: 400;\"> your mobile number or SMS opt-in consent with third parties or affiliates for their own marketing or promotional purposes.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">We may share your phone number only with service providers that help us deliver communications (such as SMS platforms, telecom carriers, and customer communication tools) and only as necessary to provide the Services. These providers are required to protect your information and may only use it to perform services for us.<\/span><\/p>\n<h2><b>5) How We Share Information<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We may share information in the following situations:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Service providers:<\/b><span style=\"font-weight: 400;\"> Vendors that support billing, payment processing, analytics, hosting, communications delivery, and customer support.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Legal and compliance:<\/b><span style=\"font-weight: 400;\"> If required by law, legal process, or to respond to lawful requests by public authorities.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Business protection:<\/b><span style=\"font-weight: 400;\"> To investigate, prevent, or take action regarding suspected fraud, security issues, policy violations, or illegal activity.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Business transfers:<\/b><span style=\"font-weight: 400;\"> If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">We do not sell your personal information.<\/span><\/p>\n<h2><b>6) Cookies and Analytics<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We may use cookies and similar technologies to operate our website, understand usage, and improve performance. You can control cookies through your browser settings. Disabling cookies may limit certain website functionality.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We may use analytics services (for example, Google Analytics) to help understand how visitors use our website.<\/span><\/p>\n<h2><b>7) Data Retention<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We retain personal information as long as necessary to provide the Services, meet business needs, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we delete, de-identify, or anonymize it in accordance with our processes.<\/span><\/p>\n<h2><b>8) Data Security<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.<\/span><\/p>\n<h2><b>9) Your Choices and Rights<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Depending on your location and applicable law, you may have rights to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Access or correct your personal information<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Request deletion of certain information<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Opt out of certain communications<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You may also opt out of marketing emails by using the unsubscribe link in the email (service-related messages may still be sent when necessary).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For SMS, you may opt out by replying <\/span><b>STOP<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2><b>10) Third-Party Links<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. Please review their privacy policies.<\/span><\/p>\n<h2><b>11) Changes to This Privacy Policy<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We may update this Privacy Policy from time to time. We will post the updated version with a new effective date. Your continued use of the Services after changes become effective means you accept the updated policy.<\/span><\/p>\n<h2><b>12) Contact Us<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If you have questions about this Privacy Policy or your information, contact:<\/span><\/p>\n<p><b>ZoeVoip.com<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\">18331 Pines Blvd, Suite 261<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Pembroke Pines, FL 33029<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Phone: (305) 507-8000<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Email: info@zoevoip.com<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ZoeVoip.com Privacy Policy Effective Date: 02\/13\/2026 This Privacy Policy describes how ZoeVoip.com (\"ZoeVoip,\" \"we,\" \"us,\" or \"our\") collects, uses, discloses, and protects information when you visit our website, use our services, or communicate with us (collectively, the \"Services\"). By using the Services, you agree to the collection and use of information as described in this Privacy Policy. 1) Information We&nbsp;<a href=\"https:\/\/zoevoip.com\/cm\/privacy-policy-2\/\" class=\"read-more\">Continue Reading<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Privacy Policy - Hosted and Sip Truck Voip Services<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zoevoip.com\/cm\/privacy-policy-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Hosted and Sip Truck Voip Services\" \/>\n<meta property=\"og:description\" content=\"ZoeVoip.com Privacy Policy Effective Date: 02\/13\/2026 This Privacy Policy describes how ZoeVoip.com (&quot;ZoeVoip,&quot; &quot;we,&quot; &quot;us,&quot; or &quot;our&quot;) collects, uses, discloses, and protects information when you visit our website, use our services, or communicate with us (collectively, the &quot;Services&quot;). 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