Why 10DLC is Required

• Reduce spam and fraud
• Protect consumers
• Improve SMS delivery rates
• Ensure proper customer consent (opt-in)

Who Needs 10DLC Registration

You are required to register if you:

• Send SMS from a business phone number
• Use VoIP, PBX, CRM, or messaging platforms
• Send alerts, reminders, or marketing messages

This applies to businesses of all sizes.

Typical 10DLC Costs

One-Time Fees

• Brand Registration: $4 – $5
• Campaign Registration: $10 – $20
• Optional Vetting: $40+

Monthly Fees

• Campaign Fee: $2 – $10 per campaign

Per Message Fees

• $0.002 – $0.01 per SMS (carrier pass-through)

Note: These fees are set by carriers and are not controlled by ZoeVoip.

Approval Time

• Fast approval: 24 – 72 hours
• Standard: 2 – 7 business days
• In some cases: up to 2 – 4 weeks

Breakdown:

• Brand approval: 1 – 3 business days
• Campaign approval: up to several weeks

Required Information for Registration

• Legal business name and EIN
• Company website
• Messaging use case
• Sample messages
• Opt-in process (customer consent method)

Compliance Requirements

• Business identification in messages
• Opt-out instructions (e.g., Reply STOP)
• Customer consent (opt-in required)

What Happens If You Do Not Register

• Messages may be blocked or undelivered
• Phone numbers may be restricted
• No guarantee of SMS delivery

Alternatives to 10DLC

• Toll-Free SMS (verification required)
• Short Codes (higher cost, high-volume messaging)

How ZoeVoip Helps

• Complete 10DLC registration handling
• Campaign compliance guidance
• Faster approval process
• Ongoing compliance monitoring