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Here are some basic rules of telephone protocol: Speak directly into the mouthpiece of the phone or a headset while talking. Do not eat or chew gum while talking on the telephone. Do not cover the phone with your hand or put it against your chest to avoid the caller hearing you. Chances are, they…

Florida In Florida it is illegal to record an in-person or telephone conversation without the consent of all parties. Violating this law constitutes either a misdemeanor or a third degree felony depending on the offender’s intent and conviction history, and can also subject the offender to civil damages. FL Stat § 934.03 (definition & penalties)